Improving Performance and Organizational Effectiveness Research Paper

Improving Performance and Organizational Effectiveness - Research Paper Example In this paper, we will discuss how Fortune 500 companies can achieve their goals of improving employees’ performance and organizational effectiveness. Ways to Improve Organizational Effectiveness Most of the managers of Fortune 500 companies aim at improving the elements of management, quality, and employee involvement in order to improve organizational effectives. Implementing a suitable customer relationship strategy also plays a key role in improving organizational performance (Elmuti, Jia, & Gray, 2009). Proper Management The role of managers is critical for the success of any organization. Top level and middle level management perform the role of brain for an organization that directs all departments of the organization. For example, in a healthcare organization, management assigns tasks to different departments based on the nature of tasks and the departments put their efforts to complete those tasks. Top management provides regular training to the employees not only to improve their performance but also to make them improve the quality of products. If we talk about traditional management practices, we can say that in traditional management, all business processes and decisions revolve around the top management of the organization that prevents employees from being creative and innovative. The role of managers in improving organization performance and effectiveness is also important because they lead, shape, and guide all employees to work properly to achieve the organizational goals and objectives. Without proper management of employee behaviors and other issues, a company can never show good performance. Integration of Quality Quality means to provide product satisfaction to the customers. Any organization or a company can satisfy the stakeholders and the customers only if it provides them with quality in the products that they use. According to Brown (2011), quality is the key to organizational success because it leads an organization to sustain able growth and competitive advantage (p. 93). Pearce (2007) states that for a business to be effective a quality approach must cover all people and all activities at every interface within the business. Quality also means to seek continuous improvement in the products and services provided by any organization. One cannot deny the importance of quality management in an organization. Many companies and organizations firmly believe in the benefits and importance of adopting the ISO 9000:2000 standards (Al-Khalifa, Al-Salem, & Mohamed, 2008). Improving and maintaining quality of products and services is a very important point of consideration for any organization to get success in a competitive market. Quality management is an ongoing process of building and sustaining healthy working relationships between the company and its customers by providing the customers with quality products. The target of growth of business and gaining trust of customers in the competitive market can be achie ved if a company implements a proper quality management system in a company. Quality management system of any organization should base on ISO 9000 series, which represents an international agreement on the quality management practices within an organization (Uzumeri, 1997). If a company wants to attain market domination, the management of that company needs to provide its customers with the highest quality products and service. It is necessary for any organization to implement a well-developed quality management